Last updated: August 30, 2026.

What this policy covers

This Shipping Policy applies to physical products purchased through tbvending.com, including paperback and signed-book orders. Digital products, memberships, and consulting services are delivered electronically and are not shipped.

Shipping area

We currently offer shipping to eligible U.S. addresses supported by our checkout system. If an address is not available at checkout, we are not currently able to ship there through the website.

Shipping charge

Our current standard flat-rate shipping charge is $5.95 per eligible order unless a different charge or promotion is displayed at checkout.

Processing and delivery

Orders are prepared after payment is successfully received. Any processing or delivery estimate displayed at checkout or in an order confirmation is an estimate, not a guarantee. Carrier delays, weather, holidays, address issues, and other circumstances outside our control can affect delivery timing.

Shipping address

Please review your shipping address carefully before submitting an order. If you discover an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Tracking and delivery issues

When tracking information is available, it may be provided by email or through your order account. If tracking shows a delivery problem, contact us with your order number so we can review the available carrier information.

Damaged or incorrect shipments

If a physical order arrives damaged or you receive the wrong item, contact us promptly with your order number and, when useful, photographs of the packaging or item so we can review the issue.

Contact

Shipping questions may be sent to kshipman@theshipgroupnc.com.

This policy describes our current fulfillment practices and may be updated prospectively as our shipping operations change.